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Getting Started

Make and receive calls over your nbn internet connection using Home Phone (VOIP)! VOIP stands for Voice Over Internet Protocol, and is the modern replacement for a traditional landline phone service.

All iPrimus internet plans come with a Home Phone (VOIP) service, and you can even add inclusions like unlimited local, national and mobile calls in Australia. To view our VOIP inclusions, head over to Toolbox and click on My Plan to begin a plan change.


How do I use my Home Phone (VOIP)?

  1. First, make sure your internet is working. If you need a hand with this, check out our setup guides for your iPrimus-supplied modem, and our Support Center if you're still having trouble.
  2. Now you can plug a telephone handset into the Phone or Phone 1 port on your modem.

That's it! Your modem will automatically configure itself and your VOIP will be ready to go. Read more about the features of Home Phone (VOIP).